KB Complete
KB Complete operates with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company’s continued success and are rewarded well for their contributions.
We are honest, professional, and hard working. We strive for excellence and are loyal and committed to our customers and one another. Our new and long-time customers choose us because we will only send the best in the industry to their homes to solve their service needs.
What YOU will do:
- Daily management of high-volume service department, HVAC service technicians and staff
- Develop KPIs, communicate and track team and individual goals that build organizational success
- Hire, lead, and train a team of techs on technical and sales knowledge.
- Knowledgeable on how to teach sales and new techniques.
- Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.
- Report on team performance.
- Properly and efficiently document all calls/jobs to the company's requirements
- Stay up to date on current technologies and new products in the field
- Develop efficient, scalable processes that provide consistent, measurable results
- Maintain the CRM in accordance with company standards
What YOU will bring:
- 5+ Years residential HVAC Sales experience, management experience preferred
- Strong organizational leadership skills to lead and grow a team of technicians.
- Strong technical background in diagnostic skills on all residential and light commercial equipment.
- Great attitude, high energy, great communication skills, sales driven.
- Strong computer skills (word, excel, adobe, etc.)
- Valid drivers’ license and ability to pass background test and drug screen applicable per law
- Ability to handle heavy equipment and work outdoors
Benefits:
- Health Coverage: Employer-paid medical, dental, and vision plan options
- Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
- Savings Accounts: FSA and HSA contribution options
- Retirement: 401(k) available upon hire with employer match; Traditional and Roth options
Time Off & Perks:
- Paid time off and holidays
- Paid parental leave
Growth and Training Opportunities:
- Tuition Reimbursement
- On-going training and development
Requirements:
- Valid Driver’s License (required)
- To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.
KB Complete is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
